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"One of the best and easiest purchases of a new car I have ever had."

Browns Manassas Subaru
Last updated 5 years ago

One of the best and easiest purchases of a new car I have ever had. No haggling whatsoever, but then I was using the Costco Auto Buying Service. Prearranged an appointment with one of their newer sales consultants, Kevin Bonilla, to test drive the vehicle I wanted and everything was set when I arrived. After driving it, we discussed price and some alternatives if I wanted a different color or different options. Met briefly for a friendly and easy chat with the Sales Manager, Russell Delph, but no pressure whatsoever. Left to meet my wife, discuss my opinion of this vehicle and another brand I had test driven earlier in the day, and called to say we would be back in two hours to close the deal. Car was ready, spent a short time filling out and signing paperwork, met with the General Sales Manager, Tony Lee, to finalize everything. Again no hassles and no pressure to buy things we did not want. Overall a very pleasant experience, and very unlike many previous car purchases through other dealers. After everything was signed, they brought us to meet their service coordinators and then we drove off in our new car. Would definitely recommend our Sales Consultant Kevin Bonilla, as well as the others with whom we dealt.


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