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"The Service desk representatives were very helpful and really concerned about the maintenance of my Subaru."

Browns Manassas Subaru
Last updated 4 years ago

  • on Customer Survey
  • The Service desk representatives were very helpful and really concerned about the maintenance of my Subaru. The appointment time was on perfect schedule and I though the time to service the car went by quickly. Im not too certain about the use of coupons and the one concerning a price reduction for Tuesdays through Thursday. There is nowhere on the e-mail that states the message must be printed or even brought to the attention of the service desk representative. I know now and it would be a good idea that these e-mails are clarified to all customers. I also met the Sales Manager and Salesman (Bee) who are very welcoming and treat me as Im still a new customer. This is very refreshing because most other experience I had with other dealerships the sales staff act like they dont even know you after the sale. Thank for the job well done. 

    Mike

 

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  • Hours:

  • 12:00 PM to 6:00 PM Sunday
  • 9:00 AM to 8:00 PM Monday
  • 9:00 AM to 8:00 PM Tuesday
  • 9:00 AM to 8:00 PM Wednesday
  • 9:00 AM to 8:00 PM Thursday
  • 9:00 AM to 8:00 PM Friday
  • 9:00 AM to 7:00 PM Saturday


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