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"Impressive!"

Browns Manassas Subaru
Last updated 3 years ago

  • on Customer Survey
  • This was absolutely the most positive car buying experience we've had in 50 years.  Chris Routten is sincerely interested in providing the best sales customer service possible and it shows.  Everyone was friendly, it was low pressure and this was important to both of us.  It is clear that Brown's Manassas Subaru wants the customer to be happy with the whole process and they go out of their way to make it happen.  and they work together as a GREAT TEAM.  Any questions or concerns are addressed openly and quickly.  Meeting Shelley in the service department helped to seal the deal.  She's informative, friendly and direct so we know we'll be working with a great service provider.

    It was funny because Chris wound up with three customers that day who bought a car and all three wanted to continue dealing with Chris and no one else because he is so sincerely and clearly interested in getting a customer into the right car.  The other team members provided outstanding support to Chris during the whole process.  Impressive!

 

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  • Hours:

  • 12:00 PM to 6:00 PM Sunday
  • 9:00 AM to 8:00 PM Monday
  • 9:00 AM to 8:00 PM Tuesday
  • 9:00 AM to 8:00 PM Wednesday
  • 9:00 AM to 8:00 PM Thursday
  • 9:00 AM to 8:00 PM Friday
  • 9:00 AM to 7:00 PM Saturday


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